Our website has a lot of information to absorb. There is a good chance that you still have questions. You’re not the only one! I’ve answered some of the more popular ones here. 

If you still haven’t found an answer, just ask us!

What is our process?

Once you’ve committed to working with us, we bring your project through 5 major phases; Design & Discovery, Set-up and & Pre-work, Coding & Build, SEO, and Testing & Launch. We will keep in contact every few days during this process so you know the progress.

How long does it take?

It really depends on complexity, but on average 1 to 3 weeks. The more pages to create, the more time it takes. There will be points in the process where you as the client need to provide us with information. Any delays here will add to our time frame. We will always give you an estimated timeline up front.

How often can I make changes?

All of our packages include at least 1 round of revisions. We will set a date during the Coding & Building phase where you’ll receive your first draft. Upon your review, all revision requests must be made in one complete list. Each revision will be made and documented. If you reach the maximum number of revisions for your package, we can discuss additional work on an hourly rate.

Do you only create WordPress websites?

Unless there are special circumstances, yes, we only create WordPress sites. We can create about any type of website without many restrictions through this. Because it is the most popular CMS right now, its credibility and reliability are always top priority for the company.

Who provides the content for my website?

You will need to provide us will all the text and/or images for your website. We do offer limited copywriting services and this can be discussed during your initial call.

Can you improve my current site?

Yes! We offer optimization, SEO, and maintenance packages that can enhance the user experience with a redesign.

Why should I pay you to design a website for me when I can get a free template and do it myself?

You could use a service like Wix or Squarespace and load a template, but chances are you won’t stand out from the crowd. We can build your website with some creativity and capture a unique design to suit your needs.

Can you design my logo?

Yes. Just ask!

What will you need from me?

We will ask you for any images of you, your team, your workplace, or other relevant graphics. We will want content for the website i.e.. text, PDFs etc. The login details to your existing website, if applicable. Some information might already be on the existing website, in which case it can be transferred over. These are the most common items we ask from you but are not limited to just this list.

Who owns the completed website?

You. Upon its completion and final payment, full ownership to your website design is transferred.

How do I pay?

For a website build package, we collect half the total cost when you sign the contract, and the second half once everything has been signed off but before we upload it online. Our maintenance packages are billed per month until you choose to stop.